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Effective & Last Updated: October 2026
Kardent Labs Private Limited
PLOT.NO-36,37/P, Gajularamaram, Hyderabad, Telangana – 500055, India.
Email: support@divyasamhitha.com | Website: www.divyasamhitha.com
Kardent Labs Private Limited operates and manages the Divya Samhitha brand, mobile application, and web platform.
We collect only information reasonably necessary for the purposes described in this Privacy Policy and applicable notices. Depending on how you use Divya Samhitha, this may include the following:
If you use our Panchang, Kundli or astrology services, you may provide:
This information is used to generate your Kundli, divisional charts (D1 to D60), astrological predictions, and other requested Vedic services.
Panchang and Location-Based Services: Current location may be collected and used to provide Panchang information appropriate to your exact location, including location-sensitive information such as sunrise, sunset, moonrise, tithi, nakshatra, yoga, karana, and auspicious muhurtas that vary based on geographic location and local time zone.
You may choose whether to grant location permission through your device or browser settings. If you do not provide your current location, certain location-specific Panchang features may be less accurate or may require you to manually select a location.
Fallback Mechanism: If current location access is not provided to the app or via the browser while you use the web application, the system automatically uses your saved birth location to generate Panchang calculations.
When you use our AI-powered services, we may process:
Confidentiality Precaution:
Please do not submit unnecessary passwords, payment credentials, government identification numbers, or confidential documents to the AI Astrologer.
If you use an astrologer or Pandit service, information you voluntarily provide for the consultation may include:
For purchases, subscriptions, and bookings, we may process:
Payment credentials such as credit/debit card numbers or net banking credentials are processed directly by certified payment gateways (e.g. Google Play Billing, Apple App Store, PCI-DSS compliant aggregators) and are not stored by Divya Samhitha.
For physical products (such as sacred incense and brass burners), we collect:
We may automatically collect:
To create and manage accounts; calculate Panchang ephemeris; generate Kundlis and divisional charts; provide personalized predictions; power AI astrology interactions; facilitate astrologer consultations; schedule Pandit pujas; process physical-product orders; arrange delivery; and provide customer support.
To save family Kundlis; remember language and system preferences; deliver personalized transit predictions; and offer tailored spiritual recommendations.
To process payments; manage subscriptions; process bookings; facilitate marketplace transactions; settle payments with independent service providers; maintain transaction records; prevent fraud; and comply with statutory accounting and tax requirements.
To dispatch account alerts, order confirmations, shipping updates, booking confirmations, subscription notifications, security notices, and service-related messages.
To detect fraud, prevent abuse, protect accounts, investigate security incidents, maintain server integrity, and enforce our Terms and Conditions.
To diagnose technical problems, improve algorithmic accuracy, optimize UI reliability, develop new features, and analyze aggregated usage trends.
Depending on applicable law and the nature of processing, we process personal data: with your consent; where processing is necessary to provide a service requested by you; to administer a transaction; to comply with legal obligations; to protect our services and users; or for legitimate operational purposes permitted by applicable law.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
Where required by applicable law, we provide clear point-of-collection notices (such as during registration or checkout) explaining what data is collected, why it is collected, how it will be used, whether providing it is optional or mandatory, and how you may exercise statutory rights.
Divya Samhitha uses advanced artificial intelligence and machine-learning models to synthesize astrological insights based on your birth coordinates and specific inquiries.
Information submitted to AI services is processed to generate the requested response, maintain your question quota, maintain system safety, troubleshoot issues, and enhance quality. Where third-party AI infrastructure providers are used, processing is governed by strict contractual and technical safeguards.
Spiritual Guidance Notice: AI-generated astrology content is provided for informational, cultural, and spiritual reflection purposes only and is not a substitute for professional medical, legal, or financial advice.
Where an account or subscription tier includes a defined quota of AI questions:
One AI question means one submission made by pressing the submit/enter action once.
A single submission may contain up to approximately 1,500 words, subject to technical limitations.
A submission containing 1,500 words or fewer counts as one AI question, regardless of how many individual sentences or sub-questions are included in that single submission.
We apply technical rate limits to prevent scripting abuse and ensure platform availability for all seekers.
Astrologers and Pandits available through Divya Samhitha are independent contractors, practitioners, or service providers, and are not employees of Kardent Labs Private Limited unless expressly stated.
When you schedule a consultation or puja, we provide the selected practitioner with details reasonably necessary to fulfill the booking (name, birth details, Kundli, questions, and booking time).
Depending on the service, you may either:
Where Divya Samhitha processes the payment, we maintain records necessary for payment processing, booking reconciliation, commissions, and tax compliance.
We share personal data only where reasonably necessary with:
Third-party vendors who process personal data on our behalf are bound by data protection agreements requiring them to maintain confidentiality, process data solely for authorized purposes, and implement adequate technical and organizational security measures.
Our website and applications use cookies, tokens, SDKs, and local storage to authenticate users, maintain active sessions, remember preferences, measure platform performance, and prevent fraudulent abuse.
The free version of Divya Samhitha may display advertisements. Advertising networks may process technical or device identifiers to deliver and measure ad performance without access to your private birth charts. Paid subscribers receive an ad-free experience.
We retain personal data only for as long as reasonably necessary to fulfill the purposes for which it was collected, or to comply with statutory accounting, tax, legal, and fraud-prevention obligations.
Location Data Retention Policy:
Where technically feasible, current location coordinates are used ephemerally to compute requested Panchang information without retaining precise coordinates longer than necessary for that calculation. Saved birth locations remain in your profile until modified or removed by you.
We deploy industry-standard technical and organizational measures including TLS 1.3 encryption for data in transit, AES database encryption at rest, strict identity-based access controls, firewalls, and continuous security testing.
While we uphold high standards of security, no internet transmission can be guaranteed to be absolutely impenetrable.
If we become aware of a verified personal data breach, we will take immediate remedial steps to contain the incident, investigate the cause, implement corrective measures, and notify regulatory authorities and affected users in accordance with applicable statutory mandates.
Subject to applicable laws (including India's Digital Personal Data Protection Act, 2023):
You may withdraw consent at any time via device permission settings or by contacting us. Withdrawal does not affect lawful processing prior to withdrawal, but may limit availability of features that require the data (e.g. location-specific Panchang).
You may request deletion of your account and personal data by emailing: support@divyasamhitha.com. Where in-app deletion settings are provided, you may initiate deletion directly. Statutory transaction and tax records may be retained as required by law.
You may save birth details of family members only where you have appropriate permission or parental authority to do so. You are responsible for ensuring that information you submit on behalf of others is accurate and lawfully provided.
Divya Samhitha is intended for adult users. Individuals under 18 years of age may use the service only with the consent and supervision of a parent or legal guardian.
Divya Samhitha is headquartered in India. Where international cloud infrastructure or AI processors process data across borders, appropriate statutory transfer safeguards are applied.
You are responsible for keeping your login credentials confidential, submitting accurate birth details, avoiding entering sensitive credentials into AI chats, and notifying us promptly of any suspected unauthorized access.
We may update this Privacy Policy periodically to reflect service evolutions, new technologies, or statutory changes. Material updates will be highlighted in the application or website.
For privacy inquiries, rights requests, or complaints, contact our Grievance Officer:
Grievance Officer
Kardent Labs Private Limited
PLOT.NO-36,37/P, Gajularamaram, Hyderabad, Telangana – 500055, India.
Email: support@divyasamhitha.com
This Privacy Policy should be read in conjunction with our Terms & Conditions, Subscription Terms, and Shipping & Refund Policies.
This Privacy Policy is governed by the laws of India. Subject to mandatory statutory consumer and data-protection rights, disputes shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana, India.
Kardent Labs Private Limited
PLOT.NO-36,37/P, Gajularamaram, Hyderabad, Telangana – 500055, India.
Email: support@divyasamhitha.com
Website: www.divyasamhitha.com